Pickaxe Learn

Access

Users

Monitor user activity, manage memory, and administer your user base.


With Pickaxe, you can distribute your AI products to everyone. Every person who interacts with your tools will show up on the Users page, giving you a central place to monitor activity, manage memory, and handle user administration.

The Users page has three tabs: Activity, User Memory, and Manage Users.

Users Activity


Activity

The Activity tab shows you conversation and action summaries for your users. Use it to understand:

  • How your Pickaxes are performing
  • How users are interacting with your tools
  • Where there's room to improve your agents based on real usage patterns

User Memory

User memory is automatically stored to help improve your Pickaxes over time. Memories are stored in a RAG (Retrieval Augmented Generation) system, similar to the Knowledge Base. For each user query, the most relevant entries from that user's memory bank are selected and provided to the AI.

You can add user memory instructions to control what information is recorded and how it's handled.

Memory behavior settings

Behavior affects how user memories are collected and used. You can set one of three modes:

BehaviorDescription
InactiveMemory instructions are saved as prompts but are not actively used to collect user memories.
CollectUser memories are collected but not used in the tool.
Collect and UseUser memories are collected and used in the tool, but users cannot edit them.

Manage Users

The Manage Users tab is where you administer your user base. From here you can:

  • View all of your users in one place
  • See what plan each user is on
  • Review spending and usage details
  • Invite users to an invite-only workspace
  • Make changes to individual user accounts