Build
Knowledge Base
Add documents, websites, and other content to give your AI agents context and expertise.
Your knowledge base is the additional context you give to your AI agents. It lets you tailor how they work and the information they operate on — so your agents can give accurate, grounded responses based on your own content.
Once you connect a source, Pickaxe runs daily checks for updates automatically. You can add your content once and it stays current without any extra effort.
Supported sources
You can connect a wide range of content types to your knowledge base:
| Source type | Formats |
|---|---|
| Connected apps | Notion, OneNote, Google Drive, OneDrive/SharePoint |
| Web | URL |
| Audio | mp3 |
| Text files | pdf, docx, txt, xml, pptx, md |
| Video | mp4 |
| Plain text | Manual text entry |
| Images | png, jpg, jpeg, webp, gif |
| YouTube | Video, Playlist, or Channel |
| Data files | json, csv |
| RSS | Feed URL |
Where to add knowledge
There are two places you can manage your knowledge base, each serving a different purpose.
Workspace-level knowledge base
The Knowledge Base tab in your dashboard is where you manage knowledge across your entire workspace. From here you can:
- Connect integrations — Link your Notion, Google Drive, OneNote, or OneDrive/SharePoint accounts to automatically sync your documents.
- View all uploaded files — See every file in your workspace knowledge base along with its last refresh date, file size, and number of chunks.
- Manage sources — Add, remove, or refresh any connected source.
What are chunks? When you upload a file, Pickaxe breaks it down into smaller pieces called chunks. This allows the AI to search through your content efficiently and pull out the most relevant sections when responding to a user. The number of chunks depends on the size and structure of your content.
Files uploaded at the workspace level are available to any agent in your workspace, but they are not automatically added to an agent by default — you choose which knowledge each agent has access to.
Agent-level knowledge base
The Knowledge tab inside the Agent Builder lets you manage knowledge for a specific agent. From here you can:
- Add new sources directly — anything you upload here will also appear in your workspace knowledge base.
- Pull in existing files from your workspace knowledge base to give that agent access.
- Add context instructions — Provide additional guidance for how the AI should use the information from each source.
This gives you flexibility: build a shared library of content at the workspace level, then pick and choose what each individual agent needs.