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Changelog
ImprovementDeploy ·

Keep the active chat across pages

What it does

New script embeds keep a signed-in user’s active conversation as they navigate your website.

Before this

An expansion. Conversation persistence previously required enabling a setting.

Why it matters

Let customers continue a conversation after moving to another page.

How it works

Enabled by default for new script embeds with chat responses. Inline iframe embeds do not support it; switching an embed to iframe disables persistence.